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Accident Management

From Impact to back on the road

One call connects you to vehicle recovery, expert damage assessment, repair coordination and replacement vehicle arrangements.

One point of contact

Clear help throughout

Professional assessment

Repair planning and estimating

Quality repairs

Careful final inspection

Local support

Based in Stoke-on-Trent

Is your vehicle unsafe to drive?

Call us before moving it. We’ll help you decide the safest next step.

—  COMPLETE SUPPORT

Everything your vehicle needs after an accident.

Recovery & collection

Assistance arranging collection of a damaged or non-driveable vehicle and secure storage where required.

Damage assessment

A thorough inspection and professional repair specification covering visible and associated damage.

Repair coordination

Communication with the relevant parties, repair planning and regular progress updates from our team.

Body & paint repairs

Assistance arranging collection of a damaged or non-driveable vehicle and secure storage where required.

Diagnostics & ADAS

A thorough inspection and professional repair specification covering visible and associated damage.

Replacement vehicle

Communication with the relevant parties, repair planning and regular progress updates from our team.

Five steps from the first call to collection.


We explain what happens next, so you’re never left wondering where your vehicle is in the process.

Contact us

Tell us what happened and where the vehicle is.

Recovery

We help arrange safe vehicle collection.

Assessment

Damage is inspected and repairs are planned.

Repair

Authorised repairs are completed with updates.

Return

Final checks, collection or delivery.

Is your vehicle unsafe to drive?

Call us before moving it. We’ll help you decide the safest next step.

QUESTIONS ANSWERED

After an accident,
clarity matters.

These are some of the questions drivers ask us most often.

We can help arrange recovery depending on the vehicle’s location and condition. Call our team with your location for assistance.

Yes, we assess and repair a wide range of cars and light commercial vehicles. Repair requirements are confirmed following inspection.

We can provide repair information and communicate with relevant parties where you have authorised us to do so.

A replacement vehicle may be available through an approved provider. Availability depends on individual circumstances, eligibility and provider terms.

—  START HERE

Tell us about the accident.

Send the basic details and a member of the PBS Autos team can contact you to discuss the vehicle and next steps.

Telephone
07376 926728
Email
info@pbsautos.com
Visit Us
158–168 Uttoxeter Road, Stoke-on-Trent

Accident Managament

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